Frequently asked

We offer Royal Mail Tracked 48 for £3.45, free on orders of £25 or more. Royal Mail Tracked 24 is also available for £4.95. Orders are dispatched on working days and tracking is provided when your parcel is sent.

Yes. You have 14 days from delivery to tell us you want to cancel, and a further 14 days to send the item back. Unopened items are refunded in full including standard outbound postage. Opened cosmetics can only be refunded if faulty, for hygiene reasons.

It is suitable from age 3 with an adult supervising the first few uses. It is made with kokum, shea and cocoa butters, jojoba and sweet almond oil, plant-based carnauba wax and vitamin E - no menthol, camphor or phenol. It contains sweet almond oil and shea, both nut derived, so do not use it if there is a nut allergy. The approved separate ingredient list for Plain Jane is still being confirmed, so use the full ingredient list shown on the product page when checking suitability.

No. They are made with cold-pressed hemp seed oil, which contains no CBD and no THC. They are moisturisers, not CBD products, and they will not affect a drug test.

The lip balms, Golden Jojoba Cleansing Oil and Glow Serum are vegan. Our Hemp Balm and Hemp Balm for Men contain beeswax, so they are vegetarian rather than vegan. The Full Routine set is also vegetarian because it includes Hemp Balm. Everything is cruelty-free.

Six months after opening for the balms and oils, twelve months for the serum. Store away from direct sunlight and heat.

Yes - boxes of 6, 10, 25 and 50 are available on the party bag fillers page. Choose an even mix or select how many of each variety you want. Use the enquiry form for more than 50 tins.

Not at the moment. We are working on it - join the email list and you will hear first.

Aarti and Yana Solanki, a mother and daughter in the East Midlands. Yana created the first lip balm at five years old while recovering in hospital; Aarti developed the skincare range around her own acne-prone, reactive and perimenopausal skin. Everything is mixed, poured and labelled by hand.

For most people, no. Jojoba is a liquid wax ester similar to skin's own sebum with a low comedogenic rating, so it rarely clogs pores and suits oily and blemish-prone skin. Patch test along the jaw for two weeks if your skin is reactive.

Some people with menopausal or perimenopausal skin prefer a shorter routine with fewer products. The Golden Jojoba Cleansing Oil has no added fragrance or essential oils, while Glow Serum and both hemp balms contain essential oils. Check each ingredient list and patch test first.

The 50 ml Golden Jojoba Cleansing Oil is two ingredients - golden jojoba oil and vitamin E - with no added fragrance or essential oils. The Glow Serum and both hemp balms contain essential oils, so patch test if your skin is very reactive. The approved separate ingredient list for Plain Jane is still being confirmed; check the full list shown on the product page before buying.

If your skin is dull, dry, tired or mature-feeling, start with the 50 ml Glow Serum - grapeseed, argan and hemp seed oils with neroli, ylang ylang and turmeric. Use three to five drops on slightly damp skin, alone, blended into your moisturiser or under Hemp Balm. If you want no fragrance at all, use the Golden Jojoba Cleansing Oil instead and give it eight to twelve weeks.

Lip balms come in 15 ml metal tins, the Golden Jojoba Cleansing Oil and Glow Serum are 50 ml, Hemp Balm is a 50 ml amber jar and Hemp Balm for Men is a 30 ml tin.

Everything is hand-poured in small batches in the East Midlands. Yani Beauty was Highly Commended in the SHE Awards 2026, Beauty and Wellness category, and won a Prestige Award 2025 for Natural Skincare in the Midlands region.